The Ultimate Liquid Web Review: Is It Really the Best Hosting Provider Out There? (July 2025)

Liquid Web is a heavyweight contender in the world of Cloud and VPS hosting. If you’re on the hunt for the cream of the crop for your successful (or up-and-coming) web project, Liquid Web is sure to pop up on your radar at least once. But just how good is it, and can you trust it with your most critical projects?

In this LiquidWeb review, I put this premium web hosting solution through its paces. I dug deep into the pricing, ease of use, performance, security, and customer support to provide a comprehensive overview of what you can expect.

It’s important to note that this isn’t a budget-friendly option, far from it. Liquid Web is a premium service that targets businesses looking to succeed and grow.

This means that you need an even more rigorous analysis than usual to determine if it fits your needs correctly. I recommend grabbing a strong cup of coffee and settling in for this in-depth review. But if time is of the essence, feel free to jump to my conclusions.

⭐ Rating:4.0★★★★☆
💲 Price:Prices start at $15.00/month
▶️ Uptime:100%
🏘️ Hosting types:Managed WordPress, VPS, Cloud, and dedicated hosting
🌎 Server locations:The US and Europe
👨‍💻 Support:24/7 live chat, phone, or tickets
🔥 Coupons:Liquid Web VPS coupon 74% OFF

Pros and Cons of Liquid Web

Positive
  • Powerful servers for mission-critical sites
  • Big introductory discounts
  • 100% uptime guarantee backed by SLA
  • Server management is included
Negatives
  • Premium-level prices
  • Advanced solution for tech-savvy

Liquid Web Review pricing

When it comes to web hosting, Liquid Web is a top-tier provider that offers a wide range of hosting solutions. Their prices start at a reasonable $13.30/month for Managed WordPress plans provided by their subsidiary, Nexcess. However, their most sought-after option is their VPS hosting, which starts at $15.00/month. Liquid Web offers dedicated servers and Public Cloud hosting for those needing more advanced solutions. So no matter your web hosting needs, Liquid Web has a solution that can fit the bill.

Type of hostingBest for
Managed WordPress hostingOnline stores, and popular and commercial blogs will benefit the most. Fully managed and easy to use.
VPS hostingProjects requiring powerful servers. Get up to 75% OFF Liquid Web VPS!
Dedicated server hostingHigh-security enterprise hosting for websites and applications.
Public Cloud hostingHigh scalability on cPanel platform for enterprises.

Liquid Web offers a variety of hosting solutions with prices that vary depending on your needs. For instance, Managed WordPress and VPS hosting plans can cost upwards of $600/month for more advanced features. However, the most sought-after option among Liquid Web customers is VPS hosting, which I’ll explore in this review.

PlanFeaturesPrice
2GB RAM2 GB RAM, 2 CPUs, and 40GB SSD disk space.$15.00/mo
4GB RAM4 GB RAM, 4CPUs, and 100GB SSD disk space.$25.00/mo
8GB RAM8 GB RAM, 8 CPUs, and 150GB SSD disk space.$35.00/mo
16GB RAM16 GB RAM, 8 CPUs, and 200GB SSD disk space.$95.00/mo

Liquid Web offers four primary VPS hosting plans. But for those who require additional features, they also offer Bundle & Save hosting packages for an extra fee. These packages include professional email, an additional 100GB backup quota, server protection, and a Threat Stack Oversight Detection system, among other things.

Regardless of which plan you choose, you’ll get access to the same set of essential features, such as 10TB of bandwidth, DDoS protection, monitoring, and a firewall. Ultimately, Liquid Web provides flexible hosting solutions to meet any website’s unique needs while still providing top-notch security and performance.

Determining your server resource needs is crucial to selecting the right web hosting solution for your project. It’s a decision that only you or your developer can make based on the specific requirements of your project. If you’re in the early stages of development, it’s best to start with the most cost-effective plan and scale up as needed. This will allow you to minimize your expenses while ensuring you have the resources needed to grow your project. Ultimately, the goal is to find a hosting solution that is affordable and flexible enough to meet your current and future needs.


Best Value

Liquid Web offers a variety of hosting plans with different prices to suit your needs. If you’re looking for the most cost-effective solution, the 2GB RAM plan is a good place to start. You can get this plan for just $600 by paying for two years in advance. However, it’s worth noting that there may be additional discounts available, so be sure to check for any current promotions that could help you save even more. At Liquid Web, they’re always looking for ways to help their customers get the best possible deal without sacrificing performance or reliability.

While Liquid Web offers a range of affordable hosting plans, it’s important to keep in mind that the price may increase after the initial renewal period. This means that you could pay more than double the initial monthly price once your plan renews. However, it’s worth noting that this is a common practice in the web hosting industry, and Liquid Web is no exception. So, be sure to factor in any potential price increases when choosing a plan and budget accordingly. Regardless of your plan, Liquid Web remains committed to providing reliable, high-performance hosting solutions that meet your website’s unique needs.

Lastly, One more important thing is refunds. The policy is quite tricky:

  • According to Liquid Web’s refund policy, a service is only eligible for a refund if stated in the SLA of that service.
  • While there is no official information on refunds for unused VPS services, multiple Liquid Web reviews have confirmed that you can receive a prorated refund by contacting their support team.

Liquid Web offers an enterprise-level service, and while their no-refund policy is concerning, the user experience is reassuring. It would only be ideal to pay for such a service with the possibility to cancel, so the prorated refund policy for unused VPS services provided by their customer support team is a good safety net.

All in all, Liquid Web has a range of hosting options that can be customized to fit your needs. However, this level of flexibility comes at a higher price point, although they offer a few more affordable options with introductory discounts.


Hosting management – is it easy to use?

Liquid Web is a high-level solution that offers more complexity than shared hosting. However, the advertised plans come fully managed with an InterWorx, cPanel, or Plesk control panel (for this specific review, I explore the InterWorx panel). This means that you only need to take care of application installation and general settings, while Liquid Web handles the rest, such as launching the server, preparing it for use, and performing maintenance.

The initial experience is as advertised. After purchasing the service, I logged in and saw that my server was “being built.” In just a few minutes, the status changed to “Running,” and I was ready to explore the interfaces.

As you can see from the screenshot, the main account management interface needs to be updated. However, Liquid Web is aware of this and is currently working on a new interface “My Liquid Web” option.

The new interface is designed to replace the old one but still needs to be fully functional. While some menu items work seamlessly, others redirect you back to the old interface. Despite this, the company is actively working on improving the user experience.

When it comes to hosting management with Liquid Web, there is only one crucial aspect to keep in mind. If you don’t purchase a domain from Liquid Web, you’ll have to direct it to your server independently. The same goes for optimizing your website’s performance and speed – that’s your responsibility unless you acquire additional services from Liquid Web. In other words, while Liquid Web offers a managed service, you are responsible for managing site-level aspects like domains, security, and application performance, which can all be done through the account management interface.


What does Liquid Web control panel look like?

As I dive into exploring the InterWorx control panel, I find that it is divided into two management areas – NodeWorx and SiteWorx. NodeWorx is responsible for server-level management, while SiteWorx deals with individual website tasks. When you log in, you will initially land in NodeWorx, where you can assign space for your website. To access it, you can click on your server listing in either the old or the new management area and look for the InterWorx button.

This is the interface it takes you to:

When you log in to the InterWorx control panel, you’ll see an interface that displays all the relevant information about your Liquid Web service. On the left side of the screen, you’ll find the management options for reseller hosting, system services, and plugins. The center of the screen provides information on the status of all services and allows you to reboot or stop them. The most important option, however, is SiteWorx, which you’ll find in the left-hand menu. Within SiteWorx, an Accounts section lets you allocate server space to your website.

In order to access SiteWorx, you’ll need to create an account for yourself. This involves setting up some basic information, such as your main domain, email, and password. You’ll also have the option to allocate server resources – either keeping them unlimited or dividing them up as needed.

When it comes to hosting your client’s websites, you can use Liquid Web’s VPS hosting as a shared hosting service. You can assign a portion of your VPS server to each client and an individual SiteWorx control panel. After creating the account by providing all the necessary details, you can access SiteWorx.

SiteWorx is very similar to cPanel, as it provides you with similar functionalities. You can use it

For a variety of day-to-day tasks, such as:

  • Install WordPress or any other app with the Softaculous one-click installer library.
  • Create email accounts with your domain.
  • Manage domains by adding new ones or creating subdomains, and install free SSL certificates.
  • Manage databases with PHPMyAdmin.
  • Access the file manager, account options, backups, and other website-related settings.

In general, SiteWorx has similar functionality to other control panels and is user-friendly once you become accustomed to its new design. This is especially true if you have prior experience with cPanel.

Overall, Liquid Web is easy to use since it configures the server for you and provides a graphical interface to manage services. However, with so many management modules available, it can be easy to feel overwhelmed and lost. Advanced users may enjoy the vast array of features, but beginners may need some time to navigate the learning curve. It is worth noting that Liquid Web is a highly advanced solution.


Performance – is Liquid Web fast?

Liquid Web’s hosting plan proves its worth by providing excellent performance. When it comes to reliability and speed, it consistently performs well in various tests. Additionally, the servers are robust enough to handle significant traffic.

Sure thing; let’s dive deeper into each of the tests and examine the results more closely.


Liquid Web uptime and response time

When it comes to measuring performance, uptime is the name of the game, and let me tell you, Liquid Web knocked it out of the park. We’re talking over two weeks of straight-up uptime. That’s right, you heard me, 100% uptime, baby! And get this, they’re so confident in their abilities that they back it up with a 100% uptime guarantee, complete with a service level agreement. That means if they fall short, they’ll make it right. Now, let’s be real here: achieving 100% uptime is a tall order, and it’s possible they may have to take the system down for maintenance or other reasons, but that’s the way the cookie crumbles. Am I right?


Liquid Web speed

Liquid Web’s speed to the test, and what better way to do that than to see how quickly it loads an empty WordPress installation from various locations? We’re talking apples to apples here, folks. The key metric we’re looking at is the Largest Contentful Paint, or LCP for short. We’re golden as long as it comes in at under 2.5 seconds. And let me tell you, Liquid Web is more than good. In fact, their LCP in the good ol’ US of A clocks in at a blazing-fast 666 milliseconds. Now that’s what I call speed!

So, after putting Liquid Web’s speed to the test, I gotta say the best result was right here in the good ol’ US of A, where the server hosting the site is located. No surprise there, right? As we ventured further out, things slowed down a bit. The UK came in at a respectable 912ms.

Don’t get me wrong; this may not be the best result I’ve ever seen, but it’s still darn good folks. And let’s remember, we’re talking about a bare server here with no fancy app-specific configurations or speed-boosting technology. But fear not, my friends, because as the owner of this fine server instance, you have the power to implement all the optimizations your little heart desires. The possibilities are endless, from web server software to the free Cloudflare content delivery network. And Cloudflare can even help battle latency, potentially speeding up load times in those faraway locations too.


Good To Know

Now, if you’re looking to target a specific audience, let me tell you Liquid Web has got you covered. With three data centers in the good ol’ US of A and one in Europe, you can choose the server location closest to your target audience. That means faster load times and happier customers. It’s just one more way Liquid Web goes above and beyond to make sure your website is firing on all cylinders.

Alrighty, folks, time to take Liquid Web’s speed for another spin. I set up a nice theme with demo content to simulate a real functioning website this time. And let me tell you, that added some serious weight. But fear not, because we can now see just how much Liquid Web will slow down under the pressure.

And you know what? It’s not much at all, my friends. The Largest Contentful Paint (LCP) increased to just one second, leaving plenty of time to spare in that recommended 2.5-second threshold. Liquid Web continues to impress with its lightning-fast speeds, even under more demanding circumstances.

Speed Visualization gives even more insight.

The first checkpoint we’re looking at is TTFB, which stands for “time to first byte.” It’s basically how long it takes for the server to react to the initial request to open a page. And let me tell you, folks, we’re talking lightning-fast here – just a mere 186 milliseconds, which is about as speedy as it gets.

When it comes to loading the page, visitors will start seeing things happening in just 774 milliseconds, and the fully loaded time is only 1.2 seconds. Do I even need to say it? That’s seriously fast. If you’re all about speed (and let’s be real, who isn’t?), you’re going to love this.

What’s impressive is that all of this is happening without any optimizations. That’s right, folks – Liquid Web is naturally lightning-fast. And since we’re talking about a VPS here, you’ve got all the power you need to customize and optimize to your heart’s content.


Liquid Web stress testing

Stress testing is all about seeing whether a provider can handle a sudden spike in traffic over a short period of time. And that’s exactly what I did – I sent 50 Virtual Users (aka bots) to the site for a full 5 minutes.

The results are in the report that Liquid Web breezed through the test with flying colors. When we look at the graph, we’re focusing on two lines – the blue one (which represents speed) and the grey one (which shows us the number of bots).

And let me tell you, both of those lines are looking mighty fine – Liquid Web was able to handle that surge in traffic like a champ.


Security – is Liquid Web secure?

Liquid Web is absolutely committed to keeping its servers as secure and protected as possible. They’ve gone to great lengths to implement all sorts of advanced measures to ensure that your data and information stay safe and sound.

But here’s the thing – while they’re doing everything in their power to keep things secure, there are still certain things that you, as the user, need to be aware of and take responsibility for. It’s just part of the deal – no matter how much effort a company puts into security, there are always going to be certain things that fall under your purview.


This is what Liquid Web takes care of for you:

  • Liquid Web provides standard DDoS protection, meaning they closely monitor traffic and protect against sudden attacks that could take down your website.
  • All servers come with the ServerSecure security package enabled by default. This package is designed to configure the best possible security settings to protect your website from common threats like malware.
  • For an added layer of security, Liquid Web offers an integrated firewall that can be turned on directly from your dashboard. This firewall acts as the first filter to block malicious traffic from reaching your server.

Overall, Liquid Web takes security seriously and provides a range of powerful tools to keep your website safe and secure.


This is what you’ll need to take care of:

  • Liquid Web doesn’t automatically install SSL certificates, but they do offer free Let’s Encrypt certificates that you can generate and activate yourself from your control panel. Just remember to update your WordPress URLs from http to https once you’ve installed the certificate.
  • The provider takes care of server backups, but it’s up to you to ensure they’re securely stored. This means choosing a secure backup storage solution and configuring it properly.
  • Application security is also your responsibility. While Liquid Web provides tools like a web application firewall, it’s up to you to set it up and configure it to protect your site from attacks.

In terms of security, Liquid Web’s focus is primarily on the server level, offering comprehensive server monitoring and threat prevention features. On top of that, you also get the benefit of free SSL certificates and automated backups. However, it’s important to note that ensuring the security of your website’s applications is ultimately your own responsibility.

In essence, while Liquid Web provides a strong foundation for website security, you’ll need to take proactive steps to secure your website’s applications to ensure that your online presence remains safe and secure. By leveraging Liquid Web’s robust server-level security and taking charge of application security on your end, you can rest assured that your website is well-protected against a range of potential threats.


Will Liquid Web customer support help me?

Liquid Web provides 24/7 customer support through live chat, phone, or tickets, and their knowledge base is packed with tutorials and documentation.

The support agents are referred to as “the Most Helpful Humans in Hosting®,” a trademark that Liquid Web holds. To verify this claim, I decided to contact their support a few times.

I was really impressed with how fast I was connected to the Liquid Web support team and how straightforward my questions were answered. However, I was frustrated that the sales agent sent me a follow-up email even though I opted out of receiving promotional emails.

Using a fake email address for sales interactions is a good idea to avoid unwanted emails. On the other hand, technical support was also quick and responsive when I needed security advice and information about SSL.

When I asked for security advice, the agent directed me to the knowledge base, which was efficient but not exactly what I expected from “the Most Helpful Humans in Hosting®” claim. However, the agent was helpful in explaining where to find SSL certificate options and even provided a knowledge base article.

Overall, the interaction was quick, straightforward, and the agent was friendly. While I had hoped for more assistance, I realized that my expectations of “managed” hosting may have differed from Liquid Webs. Nonetheless, I appreciated the efficiency and was impressed with the extent of their knowledge base, which covered control panel documentation and web security and management advice.


Good To Know

Liquid Web is committed to responding to live chat messages, phone calls within 59 seconds, and tickets within 59 minutes, as specified in their hosting agreement.

If you’re wondering whether my experience with Liquid Web’s customer support was a one-time thing, it wasn’t. The provider actually promises to respond to live chat messages and phone calls within 59 seconds, while tickets will be answered in 59 minutes, according to their hosting agreement. And if they don’t meet those standards, they offer compensation.

But even if you don’t need to reach out to support, Liquid Web has an extensive knowledge base available for self-help. It’s very well-maintained and easy to navigate, so you can quickly find the information you need.

Feature★★★★☆Managed VPS for mission-critical projects
Pricing★★★★☆Liquid Web is a top-tier hosting solution that uses premium hardware for its services, which can make it a pricier option. However, they do offer introductory discounts and more affordable hosting plans for those on a tighter budget. Additionally, paying on a month-to-month basis can help reduce your initial investment. Keep in mind that Liquid Web is an advanced hosting solution, so while it may come at a higher price point, you can trust that you are getting top-of-the-line hardware and services.
Ease of Use★★★★☆Liquid Web includes the InterWorx control panel by default, making it one of the most user-friendly VPS services available. However, it is an advanced service that requires some prior knowledge of VPS, or a willingness to learn.
Performance★★★★☆Liquid Web boasts an impressive 100% uptime guarantee and has a proven track record of reliability. In addition to its uptime guarantee, Liquid Web also offers fast load times, even when subjected to heavy traffic loads without any optimization in place.
Security★★★★☆Liquid Web takes server security seriously and provides essential security measures to protect their customers’ websites and applications. While application protection is left up to each website owner, Liquid Web offers features like DDoS protection, firewalls, and SSL certificates that are either automatically turned on or can be easily set up in the control panel. This allows website owners to have greater control over the security of their applications while still benefiting from the security measures provided by Liquid Web.
Support★★★★☆Liquid Web’s customer support is top-notch, with a guarantee of a fast response time for both live chat and phone support. They promise to respond within 59 seconds to ensure that customers can quickly get the help they need. Even tickets are guaranteed to be answered within 59 minutes. The agents are not only responsive but also friendly and knowledgeable. Additionally, their knowledge base is well-maintained and constantly updated with helpful information. If you’re interested in professional development, you can access Liquid Web’s case studies and webinars to learn more. Overall, Liquid Web’s customer support is impressive and offers a range of resources to ensure that customers are well taken care of.

8.6Expert Score
Verdict:

Liquid Web is a top-tier web hosting provider that offers a range of hosting solutions to meet the needs of any website. Their prices start at $13.30/month for Managed WordPress plans and $15.00/month for VPS hosting plans. While Liquid Web offers flexible hosting solutions to meet your specific needs, it’s important to keep in mind that their prices may increase after the initial renewal period. Liquid Web also offers a prorated refund policy for unused VPS services provided by their customer support team, which is a good safety net.

The hosting management with Liquid Web is easy to use, with fully managed InterWorx, cPanel, or Plesk control panels, and Liquid Web handles the rest. However, it’s crucial to note that if you don’t purchase a domain from Liquid Web, you’ll have to direct it to your server independently. Also, you are responsible for managing site-level aspects like domains, security, and application performance.

Overall, Liquid Web provides reliable, high-performance hosting solutions, and while their prices may be higher than other providers, they offer exceptional service and support to ensure your website is secure and performs well.


FAQs

What is Liquid Web?

Liquid Web, founded in 1997 and headquartered in Lansing, Michigan, USA, is a top-notch web hosting company that caters to businesses of all sizes.

The company specializes in managed hosting, providing a comprehensive suite of services to help businesses manage their websites and online applications with ease. Their managed hosting services cover everything from server maintenance and security to website backups and performance optimization. With a variety of hosting plans such as shared hosting, dedicated hosting, cloud hosting, and VPS hosting, Liquid Web is committed to meeting the unique needs of every business and website. One of the things that truly sets Liquid Web apart from other hosting providers is their relentless focus on providing top-notch customer support. Their team of highly experienced technicians is available round-the-clock to resolve any issues that customers may face.

In addition to their exceptional hosting services, Liquid Web also offers an array of additional features and tools, including SSL certificates, CDN services, and website builders, to help businesses bolster their online presence. In conclusion, Liquid Web is a trusted and reputable hosting provider that offers a wide range of hosting solutions and unparalleled customer support. Whether you’re a small business owner or a large enterprise, Liquid Web has the perfect hosting plan to suit your needs.

What makes Liquid Web different from other hosting providers?

Liquid Web sets itself apart from other hosting providers in various ways. First, the company specializes in managed hosting, which means they take care of all the technical aspects of the website or application management, including server maintenance, security, backups, and performance optimization. This allows businesses to focus on their core operations while Liquid Web handles the technical details.

Additionally, Liquid Web guarantees 100% network uptime, ensuring that your website is always accessible to your customers. This is a critical feature for businesses that depend on their website for their operations and revenue.

Liquid Web also prides itself on its excellent customer support, with a team of experienced technicians available 24/7 to assist customers with any issues they may encounter. The company offers phone, email, and chat support with quick response times and personalized assistance.
Furthermore, Liquid Web provides customizable hosting solutions, with a range of hosting plans that can be tailored to meet the specific needs of businesses, including different types of hosting (shared, dedicated, VPS, cloud), operating systems (Windows, Linux), and additional features (SSL certificates, CDN services, website builders).

Lastly, Liquid Web places a strong emphasis on security, offering a range of security features such as DDoS protection, firewalls, and SSL certificates. The company has a team of security experts monitoring their network 24/7 to ensure the safety and security of their customers’ data.
Overall, Liquid Web is a reliable and secure hosting provider that excels in managed hosting, customer support, and customizable hosting solutions. If you’re in search of a dependable hosting provider, Liquid Web is a worthy consideration.

What types of hosting does Liquid Web offer?

Liquid Web is a web hosting provider that offers a range of hosting solutions to meet the unique needs of businesses and websites. Here are the main types of hosting that Liquid Web provides:

Managed WordPress hosting: This hosting solution is specifically designed for WordPress websites. It includes automatic updates, backups, and performance optimization to ensure that WordPress sites run smoothly.

Managed WooCommerce hosting: This hosting solution is optimized for WooCommerce websites. It includes features such as automatic plugin updates, backups, and performance optimization to ensure that WooCommerce sites run smoothly.

Shared hosting: This is a cost-effective option that’s ideal for small businesses and personal websites. It allows multiple websites to share the resources of a single server.

VPS hosting: This hosting solution provides a virtual private server that’s dedicated to a single website or application. It offers more resources and flexibility than shared hosting and is ideal for businesses that need more control over their hosting environment.

Dedicated hosting: This hosting solution provides a dedicated server that’s solely dedicated to a single website or application. It offers the most resources and control over the hosting environment and is ideal for large enterprises and high-traffic websites.

Cloud hosting: This hosting solution provides a scalable and flexible hosting environment that can adapt to the changing needs of a website or application. It’s ideal for businesses that need to scale up quickly and handle high traffic volumes.

Overall, Liquid Web provides a wide range of hosting solutions to meet the unique needs of businesses of all sizes and types. Whether you’re a small business owner or a large enterprise, Liquid Web has a hosting plan that can fit your specific requirements.

How reliable is Liquid Web’s hosting service?

Liquid Web is a top provider of reliable hosting services to businesses of all sizes. Here are a few reasons why they stand out in the hosting industry:

Firstly, Liquid Web offers a 100% uptime guarantee, which means that your website will always be accessible to your customers. This is particularly important for businesses that rely on their website for their operations and revenue.

Additionally, Liquid Web has redundant infrastructure in place, which includes multiple data centers and backup systems, to ensure that their hosting services are always available to their customers. Liquid Web also provides DDoS protection to prevent distributed denial-of-service attacks and ensure that websites are always available to customers. In addition, their team of experts proactively monitors their network 24/7 to identify and fix any issues before they impact their customers’ websites.

Lastly, Liquid Web has a disaster recovery plan in place to ensure that their hosting services remain available in case of any natural disasters or other events that may affect their infrastructure. Overall, Liquid Web’s hosting services are known for their reliability and uptime, thanks to their robust infrastructure and proactive monitoring. Businesses can count on Liquid Web to provide dependable hosting services that meet their needs.

How fast is Liquid Web’s hosting service?

Liquid Web is recognized for delivering speedy hosting services to businesses of all sizes.

Here are some reasons why: Firstly, Liquid Web utilizes high-performance hardware, such as SSD storage and Intel Xeon processors, to ensure quick website loading times and application performance.

Additionally, they offer Cloudflare content delivery network (CDN) integration, which caches content and delivers it from a server closer to the user, enhancing website loading times. Liquid Web optimizes its servers for performance by fine-tuning server software and configurations, ensuring websites and applications run smoothly and quickly.

Moreover, their team of experts continuously monitors their network to detect and resolve any performance issues before they affect their customers’ websites. Lastly, Liquid Web offers managed hosting services, taking care of the technical details of managing a website or application, including performance optimization, server maintenance, and security. All of these contribute to faster website loading times and better application performance. Overall, Liquid Web’s hosting services are well-known for their high speed and performance.

Does Liquid Web offer good customer support?

Liquid Web’s reputation for providing excellent customer support is well-deserved.

Here’s why: Their support team is available 24/7/365, offering phone, live chat, and email support to help customers with any questions or issues they might have. Liquid Web guarantees a response time of under 59 seconds, ensuring that customers get a prompt resolution to their concerns. Their support team consists of experienced professionals who are experts in hosting and related technical matters, enabling them to provide the best possible advice and assistance.

The support team is proactive in monitoring the network, anticipating and resolving potential issues before they impact customers. Customers are assigned a dedicated support team, which simplifies communication and ensures prompt resolution of any issues.

Overall, Liquid Web is committed to providing top-notch customer support, with a dedicated and experienced support team available around the clock to provide prompt and expert assistance whenever needed.

What is Liquid Web’s pricing like?

Liquid Web caters to businesses of all sizes by offering a range of hosting plans at different price points. Their pricing model is transparent and includes the following key features:

Managed hosting: All hosting plans are fully managed, so customers don’t need to worry about the technical aspects of website or application management, such as server maintenance, security, and performance optimization.

Customizable plans: Customers can choose the resources they need for their website or application, without paying for extra resources they don’t require.

Flexible billing options: Liquid Web provides both monthly and annual billing options, with the latter coming with a discount, giving customers more choice and flexibility.

High-end hosting: Liquid Web’s hosting plans are high-end, with enterprise-level hosting that offers top performance and security features.

No hidden fees: Customers can trust Liquid Web’s pricing model, with no hidden charges or fees.

Overall, Liquid Web’s pricing is designed to provide the best value for businesses that require high-performance, reliable hosting services. With customizable plans, managed hosting, flexible billing options, and no hidden fees, customers can be sure they’re getting a top-quality service.

Does Liquid Web offer any money-back guarantee or refund policy?

Liquid Web’s customers can take advantage of their money-back guarantee and refund policy. Here are some important details about their refund policy:

30-day money-back guarantee: Liquid Web provides a 30-day money-back guarantee for all of their hosting plans. This means that customers can test their hosting services for up to 30 days and receive a full refund if they’re not satisfied.

Exceptions to the refund policy: Certain fees, such as domain registration fees, setup fees, and some add-ons, are non-refundable according to Liquid Web’s refund policy.

Pro-rated refunds: In case a customer cancels their hosting plan after the 30-day money-back guarantee period, they may receive a pro-rated refund based on the remaining time left in their billing cycle.

No refund for dedicated servers: Liquid Web does not offer a money-back guarantee for dedicated server hosting plans. Nonetheless, they do provide a hardware replacement guarantee to guarantee reliable servers.

Easy cancellation process: To cancel their plan and request a refund, customers can reach out to Liquid Web’s support team or cancel their plan via their account dashboard. Overall, Liquid Web offers a 30-day money-back guarantee with a few exceptions for non-refundable fees.

They also provide pro-rated refunds for cancellations after the 30-day period, and customers can cancel their plan easily. Note, however, that dedicated server hosting plans are not covered by the money-back guarantee.

How easy is it to use Liquid Web’s hosting service?

Liquid Web makes their hosting service user-friendly and accessible for customers with limited technical experience. Here are some key points about their ease of use:

Managed hosting: Liquid Web offers managed hosting services, which means that they handle many of the technical aspects of hosting for their customers. This includes server maintenance, software updates, and security, which can be a big help for those who are less tech-savvy.

User-friendly control panel: Customers can easily manage their website or application through Liquid Web’s cPanel control panel, a popular and user-friendly interface. It is intuitive and easy to navigate, even for beginners.

One-click installs: Liquid Web offers one-click installs for popular content management systems (CMS) like WordPress, Magento, and WooCommerce. This makes it easy to set up a website or online store without needing to know how to install and configure these platforms manually.

Customer support: Liquid Web’s customer support team is available 24/7/365 to help customers with any technical issues or questions they may have. Their team is knowledgeable and responsive, which can be a big help for those who are new to web hosting.

Customizable plans: Liquid Web offers customizable hosting plans, which means that customers can choose the resources they need for their website or application. This allows customers to tailor their hosting plan to their specific needs and budget.

Overall, Liquid Web’s hosting service is designed to be easy to use, even for those with limited technical experience. They offer managed hosting with a user-friendly control panel and one-click installs for popular CMS platforms. Additionally, their customer support team is available around the clock to help customers with any issues they may encounter.

Does Liquid Web offer any additional features or tools?

Liquid Web goes above and beyond to offer their customers a range of additional features and tools to enhance their hosting experience. Here are some of the key features and tools that Liquid Web provides:

Backups: Liquid Web offers free nightly backups for all their hosting plans to protect against data loss and website errors. They also offer additional backup options for those who need more frequent backups or longer retention periods.

Security: Liquid Web prioritizes security and provides a variety of security features to safeguard their customers’ websites and applications, such as DDoS protection, SSL certificates, and server hardening.

Performance: Liquid Web’s hosting plans are designed for optimal performance, with features like SSD storage, PHP 7, and HTTP/2 support. They also integrate with a content delivery network (CDN) to further boost website speed.

Scaling: Liquid Web’s hosting plans are scalable, allowing customers to easily upgrade their plan as their website or application grows. They also offer dedicated server hosting options for those who require additional resources and performance.

Developer tools: Liquid Web offers a wealth of developer tools and resources, such as SSH access, Git integration, and staging environments.
These tools are particularly helpful for developers who need to work on websites or applications in a testing environment.

Overall, Liquid Web’s additional features and tools make it easy for customers to customize their hosting experience. From backups and security to performance and scaling, they have a range of options to accommodate the diverse needs of their customers.

Additionally, their developer tools provide a tremendous benefit to those who require a testing environment to refine their websites or applications.


Arnold ShepardArnold Shepard

Arnold Shepard, a tech blogger, has a strong inclination toward cybersecurity. With a degree in computer science and previous work experience in various tech firms, he now focuses entirely on blogging. While covering a broad spectrum of topics, Arnold exhibits a special interest in online security and privacy. His writings offer valuable guidance on the latest dangers and the most effective measures for safeguarding personal information. Arnold’s commitment to raising public awareness about cybersecurity has earned him widespread recognition as a reputable influencer in the technology sector.

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