One.com Web Builder Review: The Pros & Cons of this Hosting Provider Exposed! (July 2025)
One.com Web Builder Review: Back in 2002, Danish entrepreneurs Jacob Jensen and Thomas Frederiksen founded a web hosting company called b-one.net. Although the Internet has changed a lot in more than 20 years, b-one.net still exists, but is now known as one.com.
Unlike many hosts, one.com focuses on European users, so if you’re from outside the EU, you may not be as familiar with the brand. Still, it’s not as obscure as you might think. With its sister brands under the group.ONE, one.com serves more than 1.5 million customers in 200 countries.
Our one.com review focuses on bringing this web hosting provider to your attention, helping you decide if it’s the right provider for your needs.
Table of Contents
One.com Web Builder Review: The Pros & Cons of this Hosting Provider Exposed!
An Overview of one.com
| SPEED: | 542 ms (January 2025 to September 2025) |
|---|---|
| UPTIME: | 99.999% (January 2025 to September 2025) |
| SUPPORT: | 24/7 Live Chat, Email, and Knowledge Base |
| APPS: | 1-click WordPress installation support (Starting from Explorer Plan) |
| FEATURES: | Unlimited bandwidth, 50 GB SSD storage, free website builder, free domain for first year, daily backups, free SSL certificate, free email hosting, one month of Google Ads Credit |
| HOSTING PLANS: | Shared, WordPress, and Email Hosting |
| SITE TRANSFER: | Free (From the Explorer plan) |
| PRICING: | Starting at $0/3-mo (renews at $6.99/mo) |
Advantages of Using one.com
Based in Denmark, one.com began as an affordable option for European web designers. Today, it continues to focus on its European base, but also offers hosting options worldwide.
Most of one.com’s hosting options are aimed at beginners, so you won’t find dedicated hosting or advanced control panel customization. Instead, it’s a beginner-focused alternative, with a consistent, clean design and reliable service, to the massive hosting companies.
If you are looking for an environmentally friendly hosting option, one.com is a green provider. All of its European data centers are powered by green energy sources. Its Danish data centers, in particular, are powered by wind energy.
As a host, one.com offers some great advantages, such as high average uptime, generous storage, and an easy-to-use Website Builder.
1. Average Uptime Is Pretty High
Before we jump right into our one.com uptime review, we would like to point out that we were not able to track the website from mid-October through the end of December 2025. Therefore, we will focus on the period from January 2025 to September 2025.
We found that the average uptime of one.com was 99.999% in the first three quarters of 2025. The following year also gets off to a good start, with an uptime of 99.94% in January. This is a decent average uptime, which puts it above other popular hosts such as DreamHost (99.86% average uptime) or Bluehost (99.91%).
While one.com has historically had great uptime, it’s important to note that we couldn’t find an uptime guarantee on their website. However, the host claims to offer 99.99% uptime.
2. Plenty of Storage
The amount of storage that one.com offers users is generous. Even the most basic plan starts with 50 GB of SSD storage and an additional 3 GB of email storage.
While none of their plans offer unlimited storage options, you can get up to 750 GB with the Guru plan. This should be more than enough for the average web designer.
But if you need unlimited storage, you can take a look at A2 Hosting. A2 Hosting offers unlimited storage starting with their Drive plan for $5.99/month.
3. Competitive Response Times
Again, we were unable to track one.com between October and December 2025, so here we are analyzing the first nine months of 2025.
During this time, the average response time for one.com was 542 ms. This beats the response times of hosts like HostPapa (600 ms) and DreamHost (1,815 ms) in 2025.
Wondering why response time is so important? It helps contribute to your conversion rate. If your website takes too long to load, visitors might opt for a competitor instead.
A 2025 Portent study on page speed and conversions found that when a page loaded in 1 second, it had a 40% conversion rate. When that time increased to 3 seconds, the conversion rate dropped to 29%. That’s a significant amount of revenue down the drain due to a poor hosting decision.
4. Easy-to-Use Website Builder
Although one.com does not offer one-click WordPress installation in its starter plan, it includes an easy-to-use Website Builder. It is a unique CMS and WordPress alternative designed for beginners.
Similar to other page builders, one.com’s drag-and-drop builder uses themes, templates and customizable pages to help you build a website. However, you won’t find tons of instructions or FAQs online if you need help, as it is unique to one.com.
Nevertheless, one.com used to compete with WordPress, so the company is pretty confident in its Website Builder.
5. Ease of Use
You will discover that one.com offers simple website hosting services, with just a few different WordPress hosting, email hosting and shared hosting plans. It doesn’t complicate things with server options or a lot of technical jargon.
The company also has an academy to help beginners with design and SEO. It focuses on making web hosting easy, and the simple control panel reflects that. It also makes it easy to sign up for their services.
Disadvantages of Using one.com
While one.com offers some unique features, we found a few drawbacks during our review of one.com.
For starters, the host offers limited WordPress support and plan options, lacks phone support, and only offers a 15-day money-back guarantee.
Below, we go over some of the major drawbacks we discovered.
1. Limited Plan Options
In essence, one.com is a hosting solution focused on the entry-level market. As such, the web hosting provider only offers shared hosting.
There are four levels of shared hosting plans to choose from at one.com: Starter, Explorer, Enthusiast and Guru. Each additional level adds more features, such as additional storage, domains and email storage.
In addition, one.com also offers managed WordPress hosting and professional email hosting… but that’s about it.
Unlike other larger hosts like DreamHost, it doesn’t offer any dedicated hosting or virtual private server (VPS) options for higher traffic websites. You’re limited to shared hosting.
You’re also limited to 10 domains, so if you want to manage more e-commerce stores, you’ll have to look for another hosting solution. For example, SiteGround allows you to host an unlimited number of websites.
2. Customer Support Is Just OK
One.com’s customer service needs to catch up with other hosting companies. Right now, it’s a mixed bag.
While it offers multilingual support, it’s all online. There are no phone support options. There is no way to get quick support. While it offers 24/7 live chat, the support team can be slow. In our encounter with customer service, we were unable to connect with an agent for more than 30 minutes.
The other avenues for support are email (which is responded to within 24 hours) and the knowledge base.
Still, the users of the review sites who liked one.com tended to be beginners at setting up Web sites. They liked how customer service guided them through the creation of their website, especially if they needed help in a language other than English.
In other words, if you are a beginner and don’t mind an online-only support team, one.com offers acceptable support. Otherwise, you can check out Bluehost and A2 Hosting.
3. Beginner Plan Is Very Limited
he Starter plan offered by one.com has several limitations that do not make it a good choice for most users.
First of all, there is no support for WordPress in their Starter plan. If you want to create a website with the world’s most popular CMS, you should opt for the Explorer option or higher.
Secondly, the Beginner plan only includes 3 GB of storage for email hosting, so unlimited email accounts won’t go very far.
In fact, it’s not just the Starter plan. The other one.com plans don’t have many features either. It only starts offering multi-domain hosting starting with its Enthusiast plan, meaning you have to go to the third level to use multiple domains.
4. Low Introductory Pricing but High Renewal Prices
Like many web hosting providers, one.com’s plans attract users with attractive introductory rates that then go up after the first year.
In the United States, prices are as follows:
5. Only a 15-Day Trial
Another disadvantage of one.com is the 15-day money back guarantee. Most of the web hosting companies we reviewed offer 30 days. In fact, DreamHost offers a full 97 days in which you can request a refund.
Just over two weeks to decide if you like a host seems short to us. If you decide on one.com, try to experiment and test its features during those first few days, so you can cancel in time if you don’t like it.
Quick Facts
Do We Recommend one.com?
But for most other businesses, one.com doesn’t offer much out of the ordinary.
In fact, our review of one.com found some pretty big concerns.
The Starter plan doesn’t offer WordPress support, and you can only host one domain on the two lowest plans. Also, if you’re dissatisfied with one.com’s hosting services, you only have 15 days to get your money back, far less than the typical 30-day period offered by most hosts.
In summary, unless you have a specific need that one.com meets, we recommend other providers that we monitor, such as DreamHost or A2 Hosting.
Conclusion
In conclusion, our One.com review has shed light on the various pros and cons of this hosting provider, giving you a complete overview. On the positive side, One.com offers an easy-to-use interface, making it ideal for beginners. Its all-in-one package includes domain registration, hosting and website creation tools, which streamlines the process for users.
In addition, its competitive pricing and reliable customer service are significant advantages. However, there are some drawbacks to consider. One.com may not be the best choice for large-scale websites or resource-intensive applications due to its limited resources.
Ultimately, the decision to choose One.com as your hosting provider depends on your specific needs and preferences. If you are looking for simplicity and convenience for small-scale projects, One.com might be a suitable choice. On the other hand, for more complex and demanding websites, you may want to explore other hosting options with larger resource allocations. We recommend that you carefully evaluate your needs and consider the factors discussed in this review before making your hosting decision.
FAQ’s
Why did you choose One.com as your hosting provider for this review?
As a blogger and website owner, I am always looking for hosting services that strike the perfect balance between performance, features and affordability. After extensive research and positive recommendations from other webmasters, I decided to try One.com for this review.
What are the main pros of using One.com as a hosting provider?
One.com has impressed me with its user-friendly interface, which makes it easy to set up and manage my website. The loading speeds have been remarkable, ensuring a smooth user experience for my visitors. In addition, their customer service has been very responsive and helpful whenever I have had any questions.
How does One.com compare to other popular hosting providers you’ve used in the past?
One.com is certainly on par with other hosting giants I’ve tested. It excels in ease of use and customer service, although it may not have as wide a range of features as some of the more premium providers. However, for small to medium-sized websites, One.com can be a solid choice.
Can you tell us more about the pricing plans offered by One.com?
One.com offers a range of plans to suit different needs. Their starter plan is attractively priced and suitable for beginners, while their higher level plans offer more resources and features. It’s worth noting that they often have special offers and discounts, making it even more affordable for new users.
How does One.com handle website security and backups?
One.com takes website security very seriously, providing SSL certificates and DDoS protection to safeguard user data. In addition, they offer automatic backups for peace of mind. However, the frequency of backups may vary depending on the plan you choose, so it is advisable to consider this aspect depending on your needs.
Henry Sprung is an e-commerce tech blogger with several years of experience in online retail. Alex’s blog focuses on topics such as online marketplaces, payment processing, and digital marketing for e-commerce businesses. Henry’s expertise in e-commerce provides valuable insights into the latest trends in online retail and how businesses can use these platforms to grow their sales. He is a valuable resource for online retailers and entrepreneurs looking to start their own e-commerce businesses.
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